Problem with Intel RealSense Depth

[georgi_d_]

Hello

I have Asus G771JW-T7028D with Windows 10 Pro N. I install Media Feature Pack for N ,but Intel Real Sense Depth Manager F200 say "The installer failed to detect Microsoft* Media Feature Pack. This is required for Microsoft* Windows* N or KN. The installation was terminated."

Where is the problem and how i fix it.

Regards and sorry for my English :)

[Xusheng_L_Intel]

The RealSense SDK installer checks two dlls( mf.dll and mfplat.dll). Could you check these dlls are accessible in PATH after you installed the media pack? Please also send us the installation log. This log can be found @%temp%\micl_tmp_<username>. Thanks!

[georgi_d_]

Hello

Heartfelt thanks for answers(to DMITRY Z. (Intel)). My problem is solved. To help other people will say that the matter which version of Windows 10 N using. There are two upgrade https://www.microsoft.com/en-us/download/details.aspx?id=49919 and https://www.microsoft.com/en-us/download/details.aspx?id=48231.

Best regards,

G.D.

[Ilya_B_Intel1]

Here is the short guide on installing Media Feature pack on Windows 10:

• First, please check your Windows version following the instruction: http://windows.microsoft.com/en-us/windows/which-operating-system
• Look for "Version" value.
• If it is "1511", you run Windows 10 November Update. Here is the Media Feature Pack for you: https://www.microsoft.com/en-us/download/details.aspx?id=49919
• if there is no "Version" field, you more probably run originally released Windows 10. Here is the Media Feature Pack for your Windows version: https://www.microsoft.com/en-us/download/details.aspx?id=48231 

Hope this guide helps.