Hi. We have created custom RealSense installer that will install required modules for our application. Whole installation proces is linked with nsis script and looks like this:
- install application
- install DCM
- install RealSense modules
On most machines it installs correctly but on some there is a problem with last one. If the last installer will be executed in silent mode it won't show any error window or anything but it will just skip, if it will be executed without silent mode it will show that the installer 'has stopped working'. Please see image below:
When we modify the nsis script to install only our application without installing camera drivers and modules and run it manually it will also crash on the last installer - Realsense modules installer.
The official SDK is installing correct on that machine, without any errors.
What we tried already to resolve it:
- reinstalled the system
- installed all Windows updates
- installed all .net frameworks (3.5/4.0/4.5)
- installed Media Feature Pack for N and KN versions of Windows 8.1
- settted property 'run as administrator' on all three executable (application installer and driver/modules installers)
- tested on new user account
- machines meets the requirements (see dxdiags attached below) - it runs everything fine when official SDK is installed
- turned off USB selective suspend settings - blind shot not related with the error but we tried everything
Any help would be appreciated.
Attaching dxdiags, error logs, logs from micl_tmp_<username> and information generated with log collector (dump from event viewer etc).
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