Reissue floating licenses

[John_F_6]

Hello,

Our floating licenses don't appear to be working - log file shows:

(INTEL) Invalid license key (inconsistent authentication code)

Can you generate us a new lic file? Can PM you the existing lic file if needed. 

Thank you so much!

[Hubert_H_Intel]

Hi John,

Could you please let me know the serial number in a private message ("Send Author A Message").

Regards, Hubert.

[Hubert_H_Intel]

John,

I've re-generated your floating licenes and sent to your email. One of them was corrupt.

I hope this works.

Regards, Hubert.

[Hubert_H_Intel]

Hi John,

Did the license file I sent you work? Do you need more help or can we close this thread?

Regards, Hubert.

[John_F_6]

Hi Hubert,

Thank you! Yes, it's working perfectly now - you can close this out. Appreciate the prompt response and follow up.

[Light_Intel]

This issue has been resolved. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.