Community
cancel
Showing results for 
Search instead for 
Did you mean: 
John_F_6
Beginner
58 Views

Reissue floating licenses

Hello,

Our floating licenses don't appear to be working - log file shows:

(INTEL) Invalid license key (inconsistent authentication code)

Can you generate us a new lic file? Can PM you the existing lic file if needed. 

Thank you so much!

0 Kudos
5 Replies
Hubert_H_Intel
Employee
58 Views

Hi John,

Could you please let me know the serial number in a private message ("Send Author A Message").

Regards, Hubert.

Hubert_H_Intel
Employee
58 Views

John,

I've re-generated your floating licenes and sent to your email. One of them was corrupt.

I hope this works.

Regards, Hubert.

Hubert_H_Intel
Employee
58 Views

Hi John,

Did the license file I sent you work? Do you need more help or can we close this thread?

Regards, Hubert.

John_F_6
Beginner
58 Views

Hi Hubert,

Thank you! Yes, it's working perfectly now - you can close this out. Appreciate the prompt response and follow up.

 

Light_Intel
Moderator
58 Views

This issue has been resolved. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.

Reply