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Request for my license.file

Bruno_V_
Beginner
547 Views

Hi Support,

I'm trying to download my license file but :

- I've got an error when I tryied the "Export licenses to cv" button

- I do not receive any email when I tryed the "email liceses to me" button

Thanks for your help!

Bruno

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Light_Intel
Moderator
547 Views

Hi Bruno,

I am not sure why you are trying to export the license file to cv but I will investigate this issue. It is likely that when you clicked "email license to me" the license was sent to the owner of the license, not to you, given you are a user associated with the license but not the owner. In any case I have forwarded the license to you. Please confirm you have received it.

Regards,

Noga

Intel Developer Support

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Light_Intel
Moderator
547 Views

This issue had been resolved.

Noga

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