Software Archive
Read-only legacy content
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.

Serial number not activated error while installing VTune profiler (evaluation version)

Rakesh_T_
Beginner
1,009 Views

I want to check the Vtune profiler using evaluation version, so registered & got an serial number. But when i use that serial number getting an error saying that the serial number is not activated. Kindly let me know how to resolve this.

0 Kudos
5 Replies
Hubert_H_Intel
Employee
1,009 Views

Rakesh,

I don't see a problem with your Intel® VTune™ Amplifier XE 2013 evaluation serial number. Maybe there are internet problems on your side that don't allow remote connection to the Intel® Registration Center. Try to use the license file for installation which I sent to your email address.

Regards, Hubert

0 Kudos
Rakesh_T_
Beginner
1,009 Views

Hubert,

Thanks for the suggestion but now i am getting an fatal error while installation & the error says "An error occured during the installation of assembly component {98CB24AD-52FB-DB5F-AO1F-C8B3B9A1E1*E}. HRESULT:0x80070BC9. Please check the installation error log updated along with this comment.

0 Kudos
Hubert_H_Intel
Employee
1,009 Views

Rakesh,

The only idea I have right now is that the fileset may be corrupt. Meanwhile we have Update 8 availalbe. You may try to install this package:

http://registrationcenter-download.intel.com/akdlm/irc_nas/3191/VTune_Amplifier_XE_2013_update8_setup.exe

But I'll have a look at your log also.

Regards, Hubert

0 Kudos
Hubert_H_Intel
Employee
1,009 Views

Rakesh,

The only issue I can see in your log is a problem with the serial number identification. Did you have any success with downloading and installing of Update 8 ?

Hubert.

0 Kudos
Rakesh_T_
Beginner
1,009 Views

Hubert,

Even downloading & installing didn't work. But we were able to use AQTime profiling tool (trial version) & finally decided to buy it.

Anyways thanks a lot for your support.

Thanks

-Rakesh

0 Kudos
Reply