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VTune 2015 Trial Version License Error

S_D_
Beginner
3,984 Views

Hello,

I downloaded and installed a 30-day trial version of Intel VTune Amplifier XE 2015 today on my windows 64-bit machine. However, after running some profiling, as part of opening the results, VTune is throwing a license check error, similar to below.

License Check Failed

Intel VTune Amplifier XE 2015 cannot find a license file. Data cannot be displayed.

Error 0x4000001f (No valid license) -- License file is not found. Make sure that your license file is in the correct location and readable.

In the About VTune dialog > Details tab, the "License Type" and "Expiration Date" fields are empty.

What do I need to do fix this issue so that I can view the profiled results?

thanks!

 

 

 

 

 

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1 Solution
Light_Intel
Moderator
3,869 Views

We now have a workaround for this issue. Please see the following article:

https://software.intel.com/en-us/articles/Intel-VTune-Amplifier-Evaluation-Version-License-Error

Also bear in mind. An evaluation license is only good for 30 days. Once it had expired it will no longer be usable.

View solution in original post

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82 Replies
Argen_B_
Beginner
983 Views

Hi,

Same issue again.  Please send the license to my email 814679026@qq.com.  Thanks in advance!

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Alexia_I_
Beginner
983 Views

I'm having the same problem.

aingerson@gmail.com

Thanks!

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Hubert_H_Intel
Employee
983 Views

Hi Alexia,

I've just sent your eval license file to your email.

Regards, Hubert.

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jerome_c_
Beginner
983 Views

Hello Hubert,

I got the same error with VTune Amplifier 2015 [update 2].

I sent you my email address by PM.

Can you please send me the eval license file?

 

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Stephen_F_
Beginner
983 Views

I got the same license check failed error on an evaluation version of VTune 2016 on a 64 bit Win 7 system.  Can you send me the needed file?

Thanks.

 

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Duke_C_
Beginner
983 Views

Hey Hubet,
I am having the very same problem also can you send me the license file as well!!
Thanks 
dukechike007@gmail.com

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Duke_C_
Beginner
983 Views

Hey Hubet,
I am having the very same problem also can you send me the license file as well!!
Thanks 
dukechike007@gmail.com

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Aashish_B_
Beginner
983 Views

Hello,

I downloaded and installed a 30-day trial version of Intel VTune Amplifier XE  in last week on my windows 64-bit machine. However, after running some profiling, as part of opening the results, VTune is throwing a license check error, similar to below.

License Check Failed

Intel VTune Amplifier XE 2015 cannot find a license file. Data cannot be displayed.

Error 0x4000001f (No valid license) -- License file is not found. Make sure that your license file is in the correct location and readable.

What do I need to do fix this issue so that I can view the profiled results?

thanks!

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Hubert_H_Intel
Employee
983 Views

Hi Aashish,

You need a license file for installation. I've just sent the file (.lic) to your email.

Please chose activation option 'Alternative activation .... Use license file' during product installation.

I hope this hleps.

Regards, Hubert.

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Violet_S_
Beginner
983 Views

I am staggered that after nearly a year this is still happening.

I expected better.  I expected to be able to actually evaluate a product, not wait around for poor support guys to send me a work-around license file.

Please. Thank you.

Violet

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Light_Intel
Moderator
983 Views

We are working hard to solve this issue but we need more information.  If you encounter this problem, please provide the following information:

  • Did you install with a serial number or use the evaluation license built into the product?

  • Do you have any other Intel products installed on your system?There may be other products or older versions of VTune

  • Did the product ever work for you before you got this error?

  • How/where you obtained the software/download?

  • What steps you took when you did the install?

  • What specific OS are you using, SP level, etc.?

Your input and help in this matter in highly appreciated.

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JenniferJ
Moderator
983 Views

Looks like many of you have encountered this issue, please help us find the root cause of the issue with information listed in "Noga (Intel)"'s reply.

Thank you very much,

Jennifer

 

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Johannes_R_2
Beginner
983 Views

I am also getting the same issue, could you please send me the license file as well? Thanks!

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M_P_
Beginner
983 Views

Hi,

having the same problem! Worked last friday, today not.

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Hubert_H_Intel
Employee
983 Views

M.P. your eval expired last Saturday, thus you cannot use this license any longer. Please answer to my private message I've sent you. Regards, Hubert

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Hubert_H_Intel
Employee
983 Views

Johannes,

Please answer to my private message I've sent you.

Regards, Hubert.

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Light_Intel
Moderator
3,870 Views

We now have a workaround for this issue. Please see the following article:

https://software.intel.com/en-us/articles/Intel-VTune-Amplifier-Evaluation-Version-License-Error

Also bear in mind. An evaluation license is only good for 30 days. Once it had expired it will no longer be usable.

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andrew_d_1
Beginner
888 Views

hello,

I cannot get the license either. Please send me a copy to d1hoe24@gmail.com. Thanks!

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Bhawna_M_
Beginner
888 Views

Hi,

I am also facing the same error. Please send me the eval license file.

Thanks in advance

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James_T_Intel
Moderator
888 Views

Bhawna, it appears that your problem was resolved in a separate thread.  For all others encountering this issue, please see the workaround posted at https://software.intel.com/en-us/articles/Intel-VTune-Amplifier-Evaluation-Version-License-Error.  If the steps here do not resolve your problem, please post a new thread.  I'm closing this thread from future comments.

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