XDK won't open for me

[Matthew_M_3]

Hi, have just downloaded latest version of XDK. Have a shortcut in my taskbar etc but when I double-click it does nothing - the progress spinwheel goes round a few times and then nothing.

Am working on a Toshiba laptop, 64-bit, running Windows 7. Have downloaded and used Androind SDK before (albeit very slowly), so not sure that it's anything about the hardware or OS.

Any simply-explained help appreciated!

[Elroy_A_Intel]

Are you able to launch Intel XDK via your programs listing instead of the taskbar?

[Matthew_M_3]

No, it won't work that way either.

[PaulF_IntelCorp]

Did you install the XDK into a custom location or did you allow it to install in the default location? Can you attach a copy of the xdk.log file that is generated each time you attempt to start the XDK? On Windows machines it is normally located here >  %LocalAppData%\XDK which you can get to on the command line by typing "cd %LocalAppData%\XDK" or by entering it into the address bar of the Windows file explorer. See the image below for what I mean: