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error #10310: Failed to enable trusted storage check for licensing: WARNING: Enable Trusted Storage failed

Dan_L_1
Beginner
2,100 Views

I am running an evaluation version of Intel Visual Fortran compiler (Parallel Studio XE 2015) on Windows8.1.

I can run a hello world f90 program with MS Visual Studio 2010. However When I build a large project using Intel Visual Fortran compiler, I got the follow error message:

Package 'Intel.Fortran.IFLangService.IFLangServicePackage, IFLangService, Version=15.0.0.0, Culture=neutral, PublicKeyToken=null' failed to load.

ifort: error #10310: Failed to enable trusted storage check for licensing: WARNING: Enable Trusted Storage failed (flexnet error code 20). Trusted Storage based license could not be supported

I have seen various posts suggesting the error is due to the lack of a license file. Please help. Thank you!

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15 Replies
James_T_Intel
Moderator
2,100 Views

Hi Dan,

I will send your license file to you via private message.

Sincerely,
James Tullos
Technical Consulting Engineer
Intel® Cluster Tools

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Dan_L_1
Beginner
2,100 Views

I would like to know have you sent me the license yet? Thank you?

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James_T_Intel
Moderator
2,100 Views

Yes, you have a private message with both of your evaluation licenses.

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Dan_L_1
Beginner
2,100 Views

Thank you very much! I would like to know why I need two licenses? Based on https://software.intel.com/en-us/articles/evaluation-license-error-10310-failed-to-enable-trusted-storage-check-for-licensing, I only need one license file?

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James_T_Intel
Moderator
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I sent two license files because you signed up for two evaluations.

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Dan_L_1
Beginner
2,100 Views

I am sorry that I am not sure why I post my comments so many times.

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Dan_L_1
Beginner
2,100 Views

Oh, sorry. I guess I can just use one of them right?

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James_T_Intel
Moderator
2,100 Views

No worries, I cleaned up the excess replies.

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James_T_Intel
Moderator
2,100 Views

Use the one appropriate to the product you are installing.  Both of your licenses should cover the Fortran compiler.  But if you intended to only get one evaluation, I would recommend using the one with last character in the filename 9.  This one is for the full suite of tools.

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Dan_L_1
Beginner
2,100 Views

Thank you very much for your help!!

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Prateek_S_
Beginner
2,100 Views

Hello,

I have the same problem with my evaluation version. Can you please tell me how do I get my licence file? I am running it on windows 7

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Hubert_H_Intel
Employee
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Plese let me know your email address (via "Send Author A Message") under which you registered your eval license.

Hubert.

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K_M_
Beginner
2,100 Views

Hello, I am having the same issue. Can you please email me my license file for the trial?

 

Thank you!

Ken

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Asfandyar_A_
Beginner
2,100 Views

Hi

 

I am also having the same problem

 

can you please email me the lic file.

 

Thanks

 

Asfandyar

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Sid_T_
Beginner
2,100 Views

Hello

I have exactly the same error on Linux platform. See below:

root@orions:/opt/intel/flexlm> ./chklic
========================================================================

License file = </usr/local/flexlm/licenses/license.dat>

========================================================================

License file = <Trusted Storage>

WARNING: Enable Trusted Storage failed (flexnet error code 2). Trusted Storage based license could not be supported

What can I do please ?

When I try to execute an intel command, I get the following error:

root@orions:/opt/intel/flexlm> ../bin/icc

Error: A license for CCompL is not available now (-97,121).

A connection to the license server could not be made.  You should
make sure that your license daemon process is running: both an
lmgrd process and an INTEL process should be running
if your license limits you to a specified number of licenses in use
at a time.  Also, check to see if the wrong port@host or the wrong
license file is being used, or if the port or hostname in the license
file has changed.

License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /opt/intel/composer_xe_2015.3.187/bin/intel64/../../Licenses
**  3.  /root/Licenses
**  4.  /opt/intel/licenses/l_3PS6BBT4.lic
**  5.  /Users/Shared/Library/Application Support/Intel/Licenses
**  6.  /opt/intel/composer_xe_2015.3.187/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

icc: error #10052: could not checkout FLEXlm license


Any help ?

Thank you

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