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error issue after upgrade

Lars_M_1
Beginner
799 Views

Hello, after I update XDK to the latest version then I can not run the Simulate neither the Build function working. 

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3 Replies
Jerroyd_M_Intel
Employee
799 Views

Try restarting the Intel XDK. Also check your network connectivity. I believe it is a problem trying to reach our servers.

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Lars_M_1
Beginner
799 Views

I did restarted it many times and I have no problems with my network, the error accur after updating to the latest version.

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PaulF_IntelCorp
Employee
799 Views

There might be a login issue associated with your id or password. The backend that controls this is not part of the XDK. See this FAQ for help > https://software.intel.com/en-us/xdk/faqs/general#app-preview-login < debugging this issue. One thing to do is change your password to something very simple and see if that helps. Also, see this FAQ for general login > https://www-ssl.intel.com/content/www/us/en/my-intel/sign-in-help-idam.html <

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