features unsupported by license server

[Eugene_B_]

Hi! We recently installed INTEL 2017.0616 features (Parallel Studio XE 2016.3) on existing Linux v7.2 licensing daemon. After receiving license file, we just edited existing licence.dat file adding new features, and re-read the license file. Now there are errors like this for the new features: Error: 2 licenses, unsupported by licensed server.

Do we need to update a license daemon? If yes, to what version? If we need to update the license daemon, will existing older features work?

Thanks!

[Hubert_H_Intel]

Eugene,

Yes, you need to install the latest Intel® Software License Manager v2.4 (lmgrd v11.13) or at least the latest Intel vendor daemon v11.13 if an actual license manager lmgrd is already running.

Download: https://registrationcenter.intel.com/download.aspx?ProductID=2841&pass=yes (requires a login from a user who owns a floating license).

I hope this helps.

Regards, Hubert.

[Eugene_B_]

Hubert,

Thank you very much for the quick response! We'll download and install the latest version of License manager. I suppose it's backwards compatible, correct? We have many versions all the way back to 2005.1213.

Thanks again,

Eugene.

[Hubert_H_Intel]

Eugene,

Yes, backwards compatible.

Hubert.

[Light_Intel]

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