We bought the Parallel Studio XE 2017 with a 2-user floating license. At the moment the license server and the server where the Studio is installed are the same. I first installed the license server as documented online, entered my serial number and have a license file. The license server service is running and
results in the following output:
lmstat - Copyright (c) 1989-2017 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Wed 6/28/2017 09:13
License server status: 28518@XXX.XXX.XXX.XXX
License file(s) on XXX.XXX.XXX.XXX: /opt/intel/serverlicenses/license.lic:
XXX.XXX.XXX.XXX: license server UP v11.14.1
Vendor daemon status (on myhostname):
INTEL: UP v11.14.1
Feature usage info:
Users of IF83F2F10: (Total of 2 licenses issued; Total of 0 licenses in use)
which seems to be correct.
Now I downloaded the Studio and for activation I tried the version "port#/hostid" and after several minutes the setup reported a successful activation. Then, I finished the setups without problems/errors.
However, if I start Intel Software Manager and try to install updated, I see under "Licenses"-Tab:
You currently have no products installed.
Downloads-Tab shows me one available update, but reports:
You do not have license information that qualifies you to download this product update.
Furthermore, if I open the Amplifier-GUI and do a check with lmstat again, it still reports that no licenses are in use.
Afterwards, I tried to write a manual license file of the form:
SERVER myhostname macadress 28518
and restarted the installation of the Parallel Studio. I chose "modify" and for the activation I chose to activate via license file. I entered the path to the new files and again after several minutes of waiting, the setup reported that process was successful. I left the setup routine.
But the above mentioned problems are still there and I am out of any ideas.
The server is running Ubuntu 14_04 x64 OS with latest updates.
Hope you can help me. Thanks in advance!