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Beginner
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how can I solve this problem with long time uploading all the day?3357

Hi,all!  

  I use the  xdk (version 3357) caught so many problems  today and not solved.!  I try it all the day and have no ways !

 1.   I  use a  proxy to connect my network.  it build faild with something like  

        ERROR (-9) from "client:upload-manager": Error in uploading project files: : Error in uploading project files: : Error in uploading project files: : unable to verify the first certificate Error at new ComponentError (F:\software\XDK\xdk\core-modules\public\component-error.js:17:1122) at makeError (file:///F:/software/XDK/xdk/components/client/upload-manager/upload-manager.js:17:170) at getComponentError (file:///F:/software/XDK/xdk/components/client/upload-manager/upload-manager.js:17:265) at file:///F:/software/XDK/xdk/components/client/upload-manager/upload-manager.js:17:11448 at _rejected (F:\software\XDK\xdk\node_modules\q\q.js:844:24) at F:\software\XDK\xdk\node_modules\q\q.js:870:30 at Promise.when (F:\software\XDK\xdk\node_modules\q\q.js:1122:31) at Promise.promise.promiseDispatch

   err

2 when i turn off the proxy and restart xdk and build it to android ,it will run all day with uploading project files,i have wait more than 3-4 hours and also try it again and again,my project is small!
image: Image

 

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16 Replies
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Employee
23 Views

This seems to be related to an issue with your installer. Can you uninstall Intel XDK, reboot your machine and reinstall Intel XDK? This should address your issue.

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Beginner
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Hello, I have a similar problem with XDK 3400.

The error is "unable to upload the project files" and inside log: "tunneling socket could not be established".

Fortunately I had a copy of version 3240 installed: everything works fine with the older version.

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Moderator
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Iele - did you try reinstalling 3357? Or try upgrading to 3400?

Giovanni - I am glad you could continue your work with a previous version. Since 3400 has been out for a week and we haven't heard of others having this issue with 3400, I would guess that there was a problem with installation, and a retry might fix it.

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Beginner
23 Views

I have version 3400 and appear to have the same issue. This is through a work proxxy.

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Highlighted
23 Views

Avi -- does it work if you try from your home network?

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23 Views

We've alerted engineering to see if we can figure out what's behind this issue.

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Regarding the upload problems, engineering suggests trying the following:

  • in the root of your project directory create a file name intelxdk.upload.request.txt
  • inside that file add a single line with the number 120
  • exit and restart the XDK

The presence of that file, in the root of your app’s project directory, causes version 3400 of the XDK to use an alternate upload method for all files that are less than 120MB in size. I’ve attached an example of such a file. It should be located in the same place where you find the various intelxdk.config.*.xml files inside your project directory (at the root of your project directory).

Please let us know if this fixes this upload problem.

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Beginner
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Paul F. (Intel) wrote:

Regarding the upload problems, engineering suggests trying the following:

  • in the root of your project directory create a file name intelxdk.upload.request.txt
  • inside that file add a single line with the number 120
  • exit and restart the XDK

The presence of that file, in the root of your app’s project directory, causes version 3400 of the XDK to use an alternate upload method for all files that are less than 120MB in size. I’ve attached an example of such a file. It should be located in the same place where you find the various intelxdk.config.*.xml files inside your project directory (at the root of your project directory).

Please let us know if this fixes this upload problem.

 

I placed that file into my directory and I am still getting the same error. 

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Highlighted
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Rob -- engineering suggests doing the following, in order to get more detailed information from node-webkit, which is what the XDK actually runs on top of (it has a private copy of nw as part of it's installation):

1.  Go into your users (theirlogin) AppData\Local\Intel\Xdk\bin folder
2.  to get there (in Windows) type %localappdata% in the filepath box
3.  Edit the file named xdk.cmd (make a copy first)
4.  Find and replace these lines in xdk.cmd

> call :format "%pwd%..xdk" %%xd
> "%nw%" "%xd%"

 with


> call :format "%pwd%..xdk" %%xd
> "%nw%" "%xd%" --enable-logging --v=1

That is add space dash-dash-enable-dash-logging space dash-dash-vee-equals-one
 
5.  Run xdk.cmd to launch the XDK
6. Get to the point where clicking the build button fails
7. Copy the debug.log file and send it to us PRIVATELY (it may contain sensitive info)
8. Revert back to the original xdk.cmd

I'll send you a private message that you can reply to in order to send back the resulting log file. Note that this is a four day holiday weekend, so there will not be any action taken on this until we return to work on Wednesday of next week.

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Highlighted
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Also, another request is to use openssl to see the certificate chains being returned by the server. This will help to understand if there is a network interception happening, which might be interfering with the certificate authentication process. If you do not have openssl installed on your system you'll need to download and install it to perform the following test.

From a command prompt:

> openssl s_client -showcerts -connect appcenter.html5tools-software.intel.com:443
 (type ^C after the output stops to terminate the command and get back to the prompt)
 
> openssl s_client -showcerts -connect s3.amazonaws.com:443
(type ^C after the output stops to terminate the command and get back to the prompt)

Following is the expected output of those two commands.

From appcenter.html5tools-software.intel.com:

0 s:/C=US/ST=CA/L=Santa Clara/O=Intel Corporation/CN=appcenter.html5tools-software.intel.com
   i:/C=US/ST=CA/L=Santa Clara/O=Intel Corporation/CN=Intel External Issuing CA 6A
-----BEGIN CERTIFICATE-----
MIIG3zCCBMegAwIBAgITFwAAADZM+voloQxkGgAAAAAANjANBgkqhkiG9w0BAQsF
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9jN5n7RInLvr/n3vgtfTZIMS+5c0va42d49UogPVf/FomL4=
-----END CERTIFICATE-----
1 s:/C=US/ST=CA/L=Santa Clara/O=Intel Corporation/CN=Intel External Issuing CA 6A
   i:/C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Certification Authority
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
2 s:/C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Certification Authority
   i:/C=SE/O=AddTrust AB/OU=AddTrust External TTP Network/CN=AddTrust External CA Root
-----BEGIN CERTIFICATE-----
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Hello, I've just updated to 3491 version and I still have the the same error:

ERROR (-9) from "client:upload-manager": Error in uploading project files: : Error in uploading project files: : Error in uploading project files: : tunneling socket could not be established, cause=Parse Error Error at new ComponentError (C:\Users\d6371\AppData\Local\Intel\XDK\xdk\core-modules\public\component-error.js:17:1122) at makeError (file:///C:/Users/d6371/AppData/Local/Intel/XDK/xdk/components/client/upload-manager/upload-manager.js:17:170) at getComponentError (file:///C:/Users/d6371/AppData/Local/Intel/XDK/xdk/components/client/upload-manager/upload-manager.js:17:265) at file:///C:/Users/d6371/AppData/Local/Intel/XDK/xdk/components/client/upload-manager/upload-manager.js:17:12970 at _rejected (C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:844:24) at C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:870:30 at Promise.when (C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:1122:31) at Promise.promise.promiseDispatch (C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:788:41) at C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:604:44 at runSingle (C:\Users\d6371\AppData\Local\Intel\XDK\xdk\node_modules\q\q.js:137:13)

Have you got any news about it?

Thank you

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Giovanni -- have you tried the workarounds suggested in this forum thread?

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How can I uninstall 3491 and go back to a previous version? My code, which depends on plugins, is no longer working.

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Jane -- see the known issues in the release notes, there is a link related to Construct2 that will help you find it. If you are using the old Intel XDK plugins you should update your code to quit using those APIs, those plugins have not been updated for well over a year and are now obsolete. All the core Cordova plugins are present in the Simulate tab and the plugin manager continues to work as it did in previous versions. I recommend you use the Debug tab if you need to debug apps with third-party plugins.

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I have also this problem: ERROR (-7) from "client:upload-manager": Error in zipping package asset files: : File not found: D:, with Intel XDK 3491. Somebody solved this problem?

Thank you!

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Please download the just released hotfix -- 3522 from http://xdk.intel.com

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