igxprd32 crash

saugatdb · ‎12-02-2008

I installed Warcraft - III game, in my computer, but just after starting the game , my computer gets hanged then it shows the following problem - "Windows - Display Driver Stopped Responding. Theigxprd32 display driver has stopped working normally. Save yourwork and reboot the system to restore full display functionality."

i thought the game is not supporting my computers config, but when i used "system requirement labs" game compatibility tool it clearly shows that the game will run in my computer. then i updated chipset, graphics & audio driver, but still i face the problem.

my computer configuration is as follows -

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: ECG3510M
BIOS: Default System BIOS
Processor: Intel Core2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 1014MB RAM
Page File: 477MB used, 1966MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

display information -

Card name: Intel G35 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel GMA X3500
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2982&SUBSYS_D7018086&REV_03
Display Memory: 384.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.5009 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/3/2008 09:47:20, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 11/3/2008 09:46:34, 6273504 bytes
Device Identifier: {D7B78E66-6AC2-11CF-A7F0-0BF7A2C2CB35}
Vendor ID: 0x8086
Device ID: 0x2982
SubSys ID: 0xD7018086
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available

sound devices -

-
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_8086D701&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5735 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/11/2008 17:21:52, 4946944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: Yes, Yes
I3DL2 Listen/Src: Yes, Yes
Sensaura ZoomFX: No
Registry: OK

cronocl · ‎12-08-2008

Quoting - saugatdb

I installed Warcraft - III game, in my computer, but just after starting the game , my computer gets hanged then it shows the following problem - "Windows - Display Driver Stopped Responding. Theigxprd32 display driver has stopped working normally. Save yourwork and reboot the system to restore full display functionality."

i thought the game is not supporting my computers config, but when i used "system requirement labs" game compatibility tool it clearly shows that the game will run in my computer. then i updated chipset, graphics & audio driver, but still i face the problem.

my computer configuration is as follows -

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: ECG3510M
BIOS: Default System BIOS
Processor: Intel Core2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 1014MB RAM
Page File: 477MB used, 1966MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

display information -

Card name: Intel G35 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel GMA X3500
DAC type: Internal
Device Key: EnumPCIVEN_8086&DEV_2982&SUBSYS_D7018086&REV_03
Display Memory: 384.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.5009 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/3/2008 09:47:20, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 11/3/2008 09:46:34, 6273504 bytes
Device Identifier: {D7B78E66-6AC2-11CF-A7F0-0BF7A2C2CB35}
Vendor ID: 0x8086
Device ID: 0x2982
SubSys ID: 0xD7018086
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available

sound devices -

-
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_8086D701&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5735 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/11/2008 17:21:52, 4946944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: Yes, Yes
I3DL2 Listen/Src: Yes, Yes
Sensaura ZoomFX: No
Registry: OK

I had the same problem , and solved it installing the 1433 version of the drivers ( win2k_xp1433.exe ) hope this help.

saugatdb · ‎12-08-2008

Quoting - cronocl

I had the same problem , and solved it installing the 1433 version of the drivers ( win2k_xp1433.exe ) hope this help.

ahh thanks for the reply, well just need one more help, i am not been able to find the 1433 version of this driver, can you provide the link for it?

EDIT - ok i got it & it worked, thanks for your help :)

anty92 · ‎12-14-2008

I have a similar problem, but I have a mobile intel 965 Express Chipset Family integrated graphics.

If I use Firefox or play games when the following message appears "Windows - Display Driver Stopped Responding. Theigxprd32 display driver has stopped working normally"and "Save yourwork and reboot the system to restore full display functionality."

I tried older and newer drivers, but the Drivers didn't help.

Can someone help me?

i3eeeeem · ‎01-03-2009

I have the same problem. My Laptop notebook is ACER Aspire 4720 which has Intel graphic medai accelerator X3100
Or Intel Chipset 965 (on board) And I have the same problem when I lauching Warcraft III . When the begining screen of the game is appearing by sliding down (which include title buttons such as Single player, Local area network ,credit ,Quit) The game is hanged and not response for a while. Not long from then , there is a message box said about igxprd32.dll not working and the system will shutdown to prevent a damage from the application (Acually , sometime this appear as Blue screen!)
Plz, Answer our question if this problem has the method to solve. Thanks

majro · ‎01-19-2009

Well, to the Warcraft III crash. I have X3100 in my laptop, and after updating the video driver to newer one (6.14.10.5002) Warcraft III the intel driver crashes right after startup. There is this message "igxprd32" stopped working. Sometimes it ends in BSOD, sometimes in 640x480 resolution and 4-bit color depth. Either way restart of Windows is inevitable.

However, after doing some googling, I have found this:

if you append some of these three things after the "Target:" in shortcut properties, the game will run normally.

-swtnl (software transform and lightning, the processor now does everything instead of the graphics card)
-openg
-d3d (the default, but somehow if it is not there, it will CRASH)

It has to look like this one:
"C:Warcraft IIIFrozen Throne.exe" -d3d

I am using the third one, but I have to admit that once the driver crashed EVEN with the third one in place. But I think that was just a coincidence.

I know that GM965 (x3100) is not intended to run games. But with the previous version of the driver it WORKED, so why it shouldn't keep working in the newer ones?

majro · ‎01-19-2009

The second one should be "-opengl", not "-openg". I don't know how to edit my post, otherwise I would correct it myself.

majro · ‎01-20-2009

Unfortunately, the "-d3d" does not work correctly. The driver does not crash right after Warcraft III startup, but now it happens randomly. For example when you click on something in the menu. Moreover, yesterday it crashed while I was playing some video file.

So either you have to use the older driver as was said in the second or third post, or you use the "-swtnl" or "-opengl" flags.

guitarboi18 · ‎02-18-2009

Quoting - saugatdb

ahh thanks for the reply, well just need one more help, i am not been able to find the 1433 version of this driver, can you provide the link for it?

EDIT - ok i got it & it worked, thanks for your help :)

guitarboi18 · ‎02-18-2009

Quoting - guitarboi18

I got that same problem but with fifa 09 can you give me the link where i can find win2k_xp1433.exe file?

raiden23666 · ‎09-07-2009

Good news for everyone who is also experienceing the "igxprd32" error as well as the BSOD involving the igxprd32 problem...its an earlyer version of the chipset family that works perfect for me its the win2k_xp1424.exe version....the link to the page is as follows.... (http://downloadcenter.intel.com/Product_Search.aspx?Prod_nm=win2k_xp&page_nbr=8〈=eng)....REMEMBER the win2k_xp1424.exe

Enjoy and have a good gaming experience!

prakhyat · ‎10-02-2009

Quoting - cronocl

I had the same problem , and solved it installing the 1433 version of the drivers ( win2k_xp1433.exe ) hope this help.

from where could i download this please help

prakhyat · ‎10-02-2009

Quoting - guitarboi18

can't get d version how to find it?

shankar_gopi · ‎10-14-2009

Quoting - majro

Well, to the Warcraft III crash. I have X3100 in my laptop, and after updating the video driver to newer one (6.14.10.5002) Warcraft III the intel driver crashes right after startup. There is this message "igxprd32" stopped working. Sometimes it ends in BSOD, sometimes in 640x480 resolution and 4-bit color depth. Either way restart of Windows is inevitable.

However, after doing some googling, I have found this:

if you append some of these three things after the "Target:" in shortcut properties, the game will run normally.

-swtnl (software transform and lightning, the processor now does everything instead of the graphics card)
-openg
-d3d (the default, but somehow if it is not there, it will CRASH)

It has to look like this one:
"C:Warcraft IIIFrozen Throne.exe" -d3d

I am using the third one, but I have to admit that once the driver crashed EVEN with the third one in place. But I think that was just a coincidence.

I know that GM965 (x3100) is not intended to run games. But with the previous version of the driver it WORKED, so why it shouldn't keep working in the newer ones?

I am using intel chipset 965 and intel core 2due processor, and "-swtnl" worked for me in the first attempt................Thanks a lot.

kikekoko · ‎12-12-2009

hello my friends, I had the same problem, my video card is a GM965, but I found the solution.

You have to do a driver downgrade!!!!! and you'll fix the problem.

Here is the URL where you can download the file:

http://www.megaupload.com/?d=ZQ4F03XQ

and this are the specification:

Production Version Releases
*
* Microsoft Windows* XP
*
* Driver Revision: PV 14.31
* Package: 38711
*
* Graphics: 6.14.10.4859
* HDMI Audio: 5.10.0.1030
*
*
* August 10, 2007
*
* NOTE: This document refers to systems containing the
* following Intel chipsets:
*
* Intel 945G Express Chipset
* Intel 945GZ Express Chipset
* Intel 946GZ Express Chipset
* Intel G35 Express Chipset
* Intel G965 Express Chipset
* Intel Q963 Express Chipset
* Intel Q965 Express Chipset
* Mobile Intel 940GML Express Chipset
* Mobile Intel 943GML Express Chipset
* Mobile Intel 945GM Express Chipset
* Mobile Intel 945GME Express Chipset
* Mobile Intel 945GMS Express Chipset
* Mobile Intel GLE960 Express Chipset
* Mobile Intel GM965 Express Chipset
* Mobile Intel GME965 Express Chipset

Bye bye, and enjoy warcraft 3 ;)

kikekoko · ‎12-12-2009

Quoting - saugatdb

ahh thanks for the reply, well just need one more help, i am not been able to find the 1433 version of this driver, can you provide the link for it?

EDIT - ok i got it & it worked, thanks for your help :)

hello my friends, I had the same problem, my video card is a GM965, but I found the solution.

You have to do a driver downgrade!!!!! and you'll fix the problem.

Here is the URL where you can download the file:

http://www.megaupload.com/?d=ZQ4F03XQ

and this are the specification:

Production Version Releases
*
* Microsoft Windows* XP
*
* Driver Revision: PV 14.31
* Package: 38711
*
* Graphics: 6.14.10.4859
* HDMI Audio: 5.10.0.1030
*
*
* August 10, 2007
*
* NOTE: This document refers to systems containing the
* following Intel chipsets:
*
* Intel 945G Express Chipset
* Intel 945GZ Express Chipset
* Intel 946GZ Express Chipset
* Intel G35 Express Chipset
* Intel G965 Express Chipset
* Intel Q963 Express Chipset
* Intel Q965 Express Chipset
* Mobile Intel 940GML Express Chipset
* Mobile Intel 943GML Express Chipset
* Mobile Intel 945GM Express Chipset
* Mobile Intel 945GME Express Chipset
* Mobile Intel 945GMS Express Chipset
* Mobile Intel GLE960 Express Chipset
* Mobile Intel GM965 Express Chipset
* Mobile Intel GME965 Express Chipset

Bye bye, and enjoy warcraft 3 ;)

prasoon00977 · ‎12-16-2011

Quoting cronocl

Quoting - saugatdb

I installed Warcraft - III game, in my computer, but just after starting the game , my computer gets hanged then it shows the following problem - "Windows - Display Driver Stopped Responding. Theigxprd32 display driver has stopped working normally. Save yourwork and reboot the system to restore full display functionality."

i thought the game is not supporting my computers config, but when i used "system requirement labs" game compatibility tool it clearly shows that the game will run in my computer. then i updated chipset, graphics & audio driver, but still i face the problem.

my computer configuration is as follows -

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: ECG3510M
BIOS: Default System BIOS
Processor: Intel Core2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 1014MB RAM
Page File: 477MB used, 1966MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

display information -

Card name: Intel G35 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel GMA X3500
DAC type: Internal
Device Key: EnumPCIVEN_8086&DEV_2982&SUBSYS_D7018086&REV_03
Display Memory: 384.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.5009 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/3/2008 09:47:20, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 11/3/2008 09:46:34, 6273504 bytes
Device Identifier: {D7B78E66-6AC2-11CF-A7F0-0BF7A2C2CB35}
Vendor ID: 0x8086
Device ID: 0x2982
SubSys ID: 0xD7018086
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available

sound devices -

-
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_8086D701&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5735 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/11/2008 17:21:52, 4946944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: Yes, Yes
I3DL2 Listen/Src: Yes, Yes
Sensaura ZoomFX: No
Registry: OK

I had the same problem , and solved it installing the 1433 version of the drivers ( win2k_xp1433.exe ) hope this help.

I have the same problem. Cant find a solution. Tried to finr the 1433 versionof the driver .. Could not find it .. when found one it says its not compatible with my motherboard.

my system configuration are

------------------

System Information

------------------

Time of this report: 12/17/2011, 11:56:02

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)

Language: English (Regional Setting: English)

System Manufacturer: INTEL_

System Model: DG965RY_

BIOS: Default System BIOS

Processor: Intel Pentium D CPU 3.40GHz (2 CPUs)

Memory: 998MB RAM

Page File: 900MB used, 1504MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel G965 Express Chipset Family

Manufacturer: Intel Corporation

Chip type: Intel GMA X3000

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_29A2&SUBSYS_514D8086&REV_02

Display Memory: 128.0 MB

Current Mode: 1152 x 864 (32 bit) (60Hz)

Monitor: Default Monitor

Monitor Max Res:

Driver Name: igxprd32.dll

Driver Version: 6.14.0010.5016 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 12/12/2008 10:34:42, 57344 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: igxpmp32.sys

Mini VDD Date: 12/12/2008 10:33:58, 6048768 bytes

Device Identifier: {D7B78E66-6AE2-11CF-AEF0-4771A3C2CB35}

Vendor ID: 0x8086

Device ID: 0x29A2

SubSys ID: 0x514D8086

Revision ID: 0x0002

Video Accel:

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Not Available

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

------------------System Information------------------Time of this report: 12/17/2011, 11:56:02 Machine name: PRASOON Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Language: English (Regional Setting: English)System Manufacturer: INTEL_ System Model: DG965RY_ BIOS: Default System BIOS Processor: Intel Pentium D CPU 3.40GHz (2 CPUs) Memory: 998MB RAM Page File: 900MB used, 1504MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode
------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.
--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)
---------------Display Devices--------------- Card name: Intel G965 Express Chipset Family Manufacturer: Intel Corporation Chip type: Intel GMA X3000 DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_29A2&SUBSYS_514D8086&REV_02 Display Memory: 128.0 MB Current Mode: 1152 x 864 (32 bit) (60Hz) Monitor: Default Monitor Monitor Max Res: Driver Name: igxprd32.dll Driver Version: 6.14.0010.5016 (English) DDI Version: 9 (or higher)Driver Attributes: Final RetailDriver Date/Size: 12/12/2008 10:34:42, 57344 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: igxpmp32.sys Mini VDD Date: 12/12/2008 10:33:58, 6048768 bytesDevice Identifier: {D7B78E66-6AE2-11CF-AEF0-4771A3C2CB35} Vendor ID: 0x8086 Device ID: 0x29A2 SubSys ID: 0x514D8086 Revision ID: 0x0002 Revision ID: 0x0002 Video Accel:Deinterlace Caps: n/a Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Not AvailableDDraw Test Result: Not runD3D7 Test Result: Not runD3D8 Test Result: Not runD3D9 Test Result: Not run

CAn Some one help me