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Beginner
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installation of Parallel Studio 2017 craches

Hi

Installation of "parallel studio xe 2017 professional" crashed (in the same way upgrades of the 2016 editions crashed).

This is the error message:

Windows Installer failed to configure product:
    Error message: The installation source for this product is not available. Verify that the source exists and that you can access it. 
    Error code: 1612
    Product code: 04F6A3E5-808D-4F62-8723-CC4635504A13
    Module name: parallel_studio_xe_2017_setup

Installer logs location: C:\Users\pm83466\AppData\Local\Temp\pset_tmp_PSXE2017_pm83466\2017.05.11_15.32.24_00003cbc\log\

(attaching the logs)

Can you please help? 

TIA,

Petros

 

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2 Replies
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Moderator
19 Views

Thank you for the report.  

What is the version of the Visual Studio used for IDE? I will escalate this to our install team.

 Regards,

Devorah - Intel® Developer Support
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Beginner
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Hi Devorah,

I have VS2010, VS2013 and VS2015.

The installation seems to see the latter 2 only -which is fine by me as we are trying to move away from it, but not yet, so cannot uninstall it right now.

Thank you for your help,

Petros

 

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