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Hi
Installation of "parallel studio xe 2017 professional" crashed (in the same way upgrades of the 2016 editions crashed).
This is the error message:
Windows Installer failed to configure product:
Error message: The installation source for this product is not available. Verify that the source exists and that you can access it.
Error code: 1612
Product code: 04F6A3E5-808D-4F62-8723-CC4635504A13
Module name: parallel_studio_xe_2017_setup
Installer logs location: C:\Users\pm83466\AppData\Local\Temp\pset_tmp_PSXE2017_pm83466\2017.05.11_15.32.24_00003cbc\log\
(attaching the logs)
Can you please help?
TIA,
Petros
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Thank you for the report.
What is the version of the Visual Studio used for IDE? I will escalate this to our install team.
Regards,
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Hi Devorah,
I have VS2010, VS2013 and VS2015.
The installation seems to see the latter 2 only -which is fine by me as we are trying to move away from it, but not yet, so cannot uninstall it right now.
Thank you for your help,
Petros
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