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keystore

Antony_F_
Beginner
443 Views

How long it actualy takes to get the respond of keystore request? I e-mailed html5tools with all information, but still no respond.

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8 Replies
Antony_F_
Beginner
443 Views

Am i getting ignored on purpose? Did anybody else got an email from html5tools?

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Anusha_M_Intel1
Employee
443 Views

Hi Antony,

I was just waiting for a response from the engineer who is responsible for the keystore process before getting back to you. You will hear back from html5tools soon. We are addressing them as soon as we can. Thanks for your patience. 

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John_H_Intel2
Employee
443 Views

AFAIK this has been sent to you, if not, please let me know.

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Antony_F_
Beginner
443 Views

Yes, i got the e-mail. Thanks to every one who was involved in this. Thanks for your support! Everething is working. Sorry for being impatient.

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Toby_R
New Contributor I
443 Views

Hello, same question. I sent an email with keystore 4 days ago. May I know when will it be updated? I sent request from 2 emails because for some reason one of my email goes to SPAM folder pretty often -_-.

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Anusha_M_Intel1
Employee
443 Views

Hi Tobiasz,

The support team does not work over the weekends, so your issue might be in the process of being addressed now. I will confirm that. For that, I need the email addresses you sent the request from.

 

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Toby_R
New Contributor I
443 Views

Just sent you private message Anusha.

Thanks!

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Amrita_C_Intel
Employee
443 Views

We are processing your request. Thanks for your patience.

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