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17060 Discussions

license file generation with host info. changes

Daehoon_K_
Beginner
610 Views

Hi

I received this mail for my request about license file generation.

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Hi Daehoon,

You requested support on your license <removed SN from post> for Intel® Video Pro Analyzer.  Each floating license is allotted a maximum number of license server changes and you have used those.  We can change your license server for you, however you will need to request it each time.  Please send me the Host ID and Host Name of the new license server.

For future requests, please post a new thread in https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-licensing requesting a floating license host change.  The support agent on duty at the time will contact you to get the necessary information.

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I'd like to change host ID and name.

Host ID : <removed from post>

Host name : <removed from post>

Thank you and best regards

Daehoon Kim

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2 Replies
James_T_Intel
Moderator
610 Views

Please do not post private information in the forums.  I have edited your post to remove this information.  I have updated your license with the new server information.  You should be receiving the new license file in your email shortly.

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Light_Intel
Moderator
610 Views

This issue has been resolved. If you have a similar issue, do not add it to this thread but start a new one.

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