Questions related to IOT issues are best covered through our forums/communities. We recommend you register an account with Intel communities so you can post your issues and actively participate with the experts and peers.
The Community we recommend for your questions is: https://communities.intel.com/community/tech/edison
Or, you can submit a service request here: https://customercare.intel.com/?lang=en-US
Regards,
Hal
Intel(R) Developer Zone support
http://software.intel.com
