upgrading temp evaluation license to permanent license for studio 2016 XE

[Mathias_Puetz]

Hi,

we recently installed Parallel Studio XE 2016 cluster edition using a 30-day evaluation license until the system would be installed to its target destination where an approriate number of licenses already exist. Now the system is installed in its proper location and we would like to use the FLEXlm license server here to point the installed Intel SW to the permanent Flex Licenses.

We place the proper USE_SERVER.lic file into /opt/intel/licenses, but the Intel compiler still seems to continue its temp license that expires on June 16 2016.

Why doesn't the software pick up the permanent licenses from FLEXlm? Some special about the 2016 edition?

The FLEXlm licenses were already upgrade to the 2016 edition, so that should be ok.

I hope we don't need to do a re-install of the product. Any hints on diagnosing the problem are appreciated.

Best regards,

Mathias

[Shailen_Sobhee]

Hello Mathias,

To fix the issue, do the following:

1) Close all running Intel apps, if any.

2) If you already have a .lic file in /opt/intel/licenses, make a backup and delete everything.
3) Set up an environment variable called INTEL_LICENSE_FILE and point it to your server in this format: [port]@[server_address]

Example: INTEL_LICENSE_FILE=28765@mylicensingserver2,

In the above, I would assume that mylicensingserver2 is already listed as an entry in your hosts file.

If you need further assistance with the explanation above, please kindly do not hesitate to contact us.

Kind regards,

Shailen Sobhee

[Light_Intel]

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