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Hello!
MB Supermicro X9SCL+-F, with Intel® C202 PCH Chipset. When i did installing intel rapid storage technology enterprise 5.3 give error 0x00004e24 "failure this platform is not supported".
Log Name: Application
Source: MsiInstaller
Date: 19.02.2018 10:49:16
Event ID: 1013
Task Category: None
Level: Error
Keywords: Classic
User: OTEST\s.korchagin
Computer: hv006.otest.local
Description:
Product: Intel(R) Rapid Storage Technology enterprise -- 1: IIF_CustomActionError 2: 20004
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
1013
2
0
0x80000000000000
3286
Application
hv006.otest.local
Product: Intel(R) Rapid Storage Technology enterprise -- 1: IIF_CustomActionError 2: 20004
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)
7B45434230363938352D434141312D344333332D383543312D3642434530374242353233317D
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The problem is solved.
To install, use the distribution Intel Rapid Storage Technology 15.9.0.1015. The installation procedure is as follows:
1. Installation of the utility and service with the following parameters: setupRST.exe-Notray-Nodrv
2. Unpacking the drivers: setupRST.exe-a-P c:\temp\RST_Drivers
3. Update drivers: c:\temp\RST_Drivers\pnputil -i - a iaStorAC.inf
4. Server restart
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Well, Thank you for letting us know that you were able to solve the issue.
I do remind you that you can contact us if an assistance is required.
We will proceed to archive this case.
Kind Regards
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