How to do Intel VROC Certification?

[John_Kim]

Hi, I have question about getting Intel VROC Certification.

How to do Intel VROC Certification, add our company NVMe SSD to VROC VMD Supported list (NVMe* SSD Support List)?

Please, let me know contact point for proceed this certification.

Reference Document: https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel-VROC-VMD-Supported-Configs.pdf  

Thanks, Regards

John Kim

[IntelSupport · Accepted solution]

Hello John,

Greetings from Intel!

Thank you for choosing Intel, We understand you would like to certify your SSDs for Intel VROC. We also would like to explain that SSD certification requested are handled exclusively via our Intel Premier Support Channel (IPS). You can either check with your specific Intel Representative in order to submit a new IPS ticket on your behalf, or if you have access, submit an IPS ticket on your own. This IPS ticket will be analyzed directly by the Intel VROC Engineering Team in order to initiate the certification process.

You can refer to the following article for mor details about IPS: 

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Please feel free to respond to this email at your earliest convenience.  

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc 

[lindapeter]

well explained, helped me to 

[John_Kim]

Thank you for your rapid response.

I will try to enroll for Intel® Premier Support for Intel® FPGAs in below page.

Link: https://www.intel.com/content/www/us/en/secure/forms/intel-premier-support/enrollment.html 

Please, check about enrolled information.

Thanks, Regards

John Kim

[Sazirah]

Hi John_Kim,

Your account request will need to be validated and is subject to approval. An e-mail notification will be sent to you if the account has been approved. Therefore, the Intel Premier Support button will be visible in the My Intel Dashboard under the My Support section.

Regards,

Sazzy_Intel

[John_Kim]

Thank you for your rapid response.

The email was received but rejected with the following:

I used company email address.

Could you tell me what I need to change or criteria? (ex. company validation criteria)

Thanks, Regards

John Kim

[Sazirah]

Hi John_Kim,

Thank you for your reply.

Regarding this, please proceed with resubmit the request again. From our end, we will further checking regarding this and will get back to you soon.

Regards,

Sazzy_Intel

[John_Kim]

Thank you for your rapid response.

I resubmit the request again. Please checking for my submit.

Thanks, Regards

John Kim

[IntelSupport]

Hello John,

Thank you for your response, we request you to kindly wait as you will receive an email once your request is approved.

Regards,

Amina

[John_Kim]

Thank you for response.

I'm waiting for receive an approved email about my request.

Thanks, Regards

John Kim

[IntelSupport]

Hi John,

We have already submitted the request to the concerned team for approval. You should receive an email with their response at the earliest.

Thank you for your patience.

Regards,

Akshaya

[IntelSupport]

Hello John,

Greetings from Intel!

We would like to get an update from you, Could you please confirm if you have got the access to the IPS portal.

Regards,

Amina

[John_Kim]

Thank you for rapid response.

I tried to access IPS but unfortunately I was not able to.

However, I was able to receive an email response from a member of the Intel FPGA Support team.

And I send mail to him about share to him this post link and ask communicating about certification.

Question List

1. How to do Intel VROC Certification, add our company NVMe SSD to VROC VMD Supported list (NVMe* SSD Support List)?

2. Could you tell me about the Intel VROC Certification process? (Example: Could you send a certification test suite to me?)

Regards,
John Kim

[IntelSupport]

Hello John,

We request you to create an IPS case using the below link for the VROC certification.

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Could you please share the company ID that you have used to register for the IPS portal.

Regards,

Amina

[John_Kim]

Thank you for rapid response.

I requested IPS registration with below account, but registration failed.

Account: <hidden>

Should I register IPS with the company representative account instead of the personal company account?

I wonder if the company ID refers to the company representative account.

Regards,
John Kim

[Subhashish]

Hello John_Kim,

Greetings !!

Yes, you are correct. You will need to use the company representative account to register.

For any other query, please write back to us.

Regards,

Subhashish_Intel.

[IntelSupport]

Hello John,

Could you please confirm whether you have requested access using your company ID. If you have not yet done so, we kindly ask that you use your company ID for the request and provide us with an update once it has been completed.

Regards,

Amina

[John_Kim]

Hello Amina, 

Thank you for response.

I have not yet requested access.

I have requested account creation using the company ID through the company IT support team.

After the account creation is complete, I will request IPS registration using the company ID.

And, I will provide updated information. (ex. company ID)

Regards,

John Kim

[IntelSupport]

Hello John,

Thank you for the update, kindly keep us posted on the same.

Regards,

Amina

[John_Kim]

Hello Amina, 

I requested IPS registration using the company ID.

company ID: <hidden>

Please check about this.

Regards,

John Kim

[Sazirah]

Hi John_Kim,

Thank you for the update.

Since you mentioned you have registered for IPS, kindly check if you receive any email confirmation on this. Also, have you tried to log in to the IPS?

Regards,

Sazzy