How to do Intel VROC Certification?

[John_Kim]

Hi, I have question about getting Intel VROC Certification.

How to do Intel VROC Certification, add our company NVMe SSD to VROC VMD Supported list (NVMe* SSD Support List)?

Please, let me know contact point for proceed this certification.

Reference Document: https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel-VROC-VMD-Supported-Configs.pdf  

Thanks, Regards

John Kim

[John_Kim]

Hi Sazzy,

I received confirmation email, but I can't log in to the IPS yet.

- confirmation email

- access is pending for approval

Please check about this.

Regards,

John Kim

[Ragulan_Intel]

Hello John_Kim,

Greetings!

Thank you for the update. Could you please inform us once you receive the confirmation email? 

Kindly attempt again after 1-2 business days and let us know the outcome.

Regards

Ragulan_Intel

[fadu]

I requested IPS registration with below account, but registration failed again.

I wonder how to access IPS Channel.

[John_Kim]

I requested IPS registration with below account, but registration failed again.

I wonder how to access IPS Channel.

Regards,
John Kim

[fadu]

I used company representative email address, but can't access IPS.

Could you tell me what I need to change or criteria? (ex. company validation criteria)

[John_Kim]

I used company representative email address, but can't access IPS.

Could you tell me what I need to change or criteria? (ex. company validation criteria)

Regards,

John Kim

[IntelSupport]

Hello John,

Thank you for the update, kindly allow us sometime to look into the issue and get back with a next POA.

Regards,

Amina

[IntelSupport]

Hello John,

Greeting from Intel!

Thank you for sharing the details. We request that you contact your internal Intel representative to gain access. Additionally, please check if there are specific individuals who are eligible to access the Intel Premier Support site.

For more information about accessing Intel® Premier Support, please refer to the link below:https://www.intel.com/content/www/us/en/support/articles/000092496/programs.html

Also, we are checking with our internal team as well for further updates, will share an update once available.

Please feel free to respond to this email at your earliest convenience. 

Best regards,  

Amina  

Intel Server Support  

Intel.com/vroc  

[fadu]

Hello Amina,

I could find specific individual accounts who are eligible to access the Intel Premier Support site.

So, I would like to take the next steps with this account.

But I needed more guidance, so I sended mail to Intel officials on how to do it. (ex. project process, contact method)

[John_Kim]

Hello Amina,

I could find specific individual accounts who are eligible to access the Intel Premier Support site.

So, I would like to take the next steps with this account.

But I needed more guidance, so I sended mail to Intel officials on how to do it. (ex. project process, contact method)

Regards,

John Kim

[IntelSupport]

Hello John,

We have received an update from our internal team that they are working on obtaining IPS access for you. Please allow us some time, We will keep you informed as soon as we receive further updates.

Regards,

Amina

[John_Kim]

Hello Amina,

I have new update.

I've submitted request for verification and the thread can be closed.

And, I check IPS case as assigned it to the correct owner.

Thank you for detailed support.

Regards,

John Kim

[Sachinks]

Hello John,

That's a great news! We are happy to help!

We will go ahead and close this thread as you have confirmed that the IPS case is assigned.

Thank you for using Intel products and services.

Best Regards,

Sachin KS

[Amina_Sadiya]

Hello John, 

Greetings of the day! 

Thank you for confirmation. We will go ahead and close this case. 

Thank you for your time and cooperation. It would be great if you could spare some of your time and provide us a feedback on the service provided. Your input will help us improve our support. 

“You may receive an invitation to take a survey in a few days. We value your feedback and look forward to hearing about your support experience.” 

kindly reach out to us we are happy to help you. 

Regards,  

Amina  

Intel Server Support  

Intel.com/vroc