Thunderbolt issue

[bobsababapo]

I bought  a month ago owc thunderbolt 3 10g ethernet adapter and i works amazing , few days later gone not  recognize  to my   NUC11DBBi9 NOC ,  AND  it doesn't recognize it , i need help ASAP !!!

please maybe someone had that issue and solve it - !!

Thanks Nathan 

[NormanS_Intel]

Hello bobsababapo,

Thank you for posting in the community!

I understand you're experiencing an issue with your NUC. I kindly want to inform you that, as of January 16, 2024, ASUS has taken over the Technical and Warranty Support for Intel's NUC 7 through NUC 13 Systems. For help with software, firmware, BIOS support, and security advisories, please visit ASUS Support.

I realize this may not be the response you were expecting, but connecting with ASUS technical support will ensure you receive the most tailored assistance. For more details, I recommend reviewing the related articles:

• Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024
• [NUC] NUC Service, Support, and Warranty Transition FAQs

Due to this transition, I will be closing this inquiry. If you require further assistance, please submit a new question, as this thread will no longer be monitored. Additionally, please note that this forum is dedicated to Thunderbolt™ Share software, not Thunderbolt hardware.

I greatly appreciate your understanding and cooperation.

Best regards,

Norman S.

Intel Customer Support Engineer