Thank you for posting on the Intel Community.
Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.
Based on the information that you provided and in order to better understand your issue please provide the following information:
- Please provide an Intel® System Support Utility report in .txt format. (make sure to select all the options before the scan)
- Provide screenshots of the issue while you try to update the drivers.
We will be waiting for your answers.
Intel® Customer Support Technician
That is awesome! Thank you for let us know.
If you need any additional information, please submit a new question as this thread will no longer be monitored.
Intel Customer Support Technician