25.06.2024 tarihinde yayımlanan intel wireless Bluetooth sürümü

[EMRAH]

Merhaba benim intel wireless Bluetooth sürücüsü 25.06.2024 tarihinde yeni bir sürüm yayınladı ancak bu en son çıkan sürümü kurduğumda ne Bluetooth kulaklık nede telefon bağlanıyor başarısız uyarısı veriyor yeni sürüm ne zaman cikar

[Mike_Intel]

Hello EMRAH,

Thank you for posting in Intel community Forum.

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation

For us to further check this, please help provide the following details:

1. What is the model of your wireless controller?
2. What is the brand and model of your laptop or system?
3. Can you share the link of the latest driver that you installed?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[EMRAH]

İntel(R) Wireless Bluetooth(R)
Device ıd
USB\VID_8087&PID_0AAA\5&31036e8e&0&10
Dizüstü bilgisayarımın marka model adı
Casper Nirvana NB C600
İşletim sistemi Windows 10 64 bit
23.50.0.2 son yüklü driver

[EMRAH]

İntel(R) Wireless Bluetooth(R)
Device id
USB\VID_8087&PID_0AAA\5&31036e8e&0&10
bilgisayarının marka model adı
Casper Nirvana NB C600
İşletim sistemi Windows 10 64 bit
23.50.0.2 son yüklü sürücü

[Mike_Intel]

Hello EMRAH,

Thank you for the update.

I still don't have the following details for me to check this issue. 

1. What is the model of your wireless controller?
2. What is the brand and model of your laptop or system?
3. Can you share the link of the latest driver that you installed?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[EMRAH]

Yazdim ya

[Mike_Intel]

Hello EMRAH,

Thank you for the update.

For me to further check this, please help generate the latest SSU of your system.

Kindly download the utility here:

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[n_scott_pearson]

@EMRAH, 

Providing the VID/PID information does not properly (uniquely) identify what Wireless module you have. You need to provide more information. The easiest way is to produce the SSU report that @Mike_Intel has requested.

...S

[Mike_Intel]

Hello EMRAH,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[ACarmona_Intel]

Hello EMRAH,

We are checking in with you to see if you already have your SSU, so we can further isolate our issue.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician