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AC 7260 not visible in Network connections

jback2
Beginner
1,446 Views

I installed a new Intel AC 7260 adapter in my laptop, BT works, the adapter is recognized in the device manager but it is not shown in the network connections, so I cannot connect to WIFI.

I installed the latest drivers, upgrade the bios, still no luck.

System : ASUS G750JX, Windows 10 Enterprise 64-bit

Thanks for the quick reply

0 Kudos
2 Replies
idata
Employee
215 Views

Hello loogo,

We would like to inform that Intel does not recommend, nor supports custom integration of Intel® Wireless Adapters. You should always contact the http://www.intel.com/content/www/us/en/support/topics/oems.html Computer Manufacturer Support to determine which wireless adapters are supported by your system and the method they recommend to replace it.

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005687.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005687.html

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005600.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005600.html

In our best effort, here are a couple things you can check:

- Try installing Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 18.40.4, and check if this helps:

https://downloadcenter.intel.com/download/26096/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75439 https://downloadcenter.intel.com/download/26096/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75439

- Go to the Advanced properties of the adapter in Device Manager and apply the configuration from the following advisory:

http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html

- Verify that the antennas are firmly connected to the wireless adapter.

JB

idata
Employee
215 Views

Hello,

 

 

We have not seen any updates for this thread. Please let us know if you have any additional questions.
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