AC 9560 issue with XBox One BT controller can't reconnect after resume from sleep Win 10 1909

[LL0001]

AC 9560, XBox One Bluetooth controller, Windows 10 1909.

Intel BT driver: 21.50.0.1

Intel WiFi driver: 21.50.1.1

When the laptop resumes from sleep XBox One Bluetooth controller flashes forever and can't automatically reconnect to the PC.

[AlHill]

Contact your laptop manufacturer for support with their laptop.

Doc

[LL0001]

It's a bug in Microsoft controller or Intel Bluetooth driver. Nothing to do with laptop manufacturer. It is a problem reproducible in the same conditions on every laptop from different manufacturer with Intel BT cards.

[AlHill]

Still, your laptop manufacturer is solely responsible for your support.

Doc

[agggg]

I have a generic laptop with a generic Intel 9260 card with generic Intel bluetooth drivers and can confirm this.

[LL0001]

Yep, Microsoft and Intel should have a look at this. All other BT devices I use (mouse, headphones) automatically reconnect after resume from Windows sleep mode, but the XBox One BT controller, which is somewhat annoying.

[AlHill]

Who makes a generic laptop?

Doc

[agggg]

Inventec, Quanta, Wistron, Compal, ...

[LL0001]

I've opened also a Feedback Hub report for MS, maybe the bug is on their part (you have to open this link from within microsoft Edge):

feedback-hub:?contextid=635&feedbackid=f7e4937e-6114-459e-826d-044cca0a30d3&form=1&src=1