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Silram
Beginner
466 Views

AX200 5Ghz "auto channel width" is only 20Mhz

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Hello,

i replaced my old Netgear WIFI Stick (didnt supported hotspots but still kinda worked) with a brand new Intel AX200 (https://www.asus.com/Networking/PCE-AX58BT/). However when i create a 5Ghz Hotspot i only see a 20Mhz bandwith with my analyse tools. I use the "auto" setting which should give me 80Mhz.

I tried installing different drivers (from Asus side, newest intel drivers) but it doesnt work.
Also confusing that my card is using channels over 140 for the hotspot.

 

Could it be some compatibility problem from windows 10 (2004) and the drivers?

 

Thanks for every help in advance

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1 Solution
AndrewG_Intel
Moderator
437 Views

Hello Silram

Thank you for posting on the Intel® communities.


After checking this further, based on the link that you provided as a reference (https://www.asus.com/Networking/PCE-AX58BT/), we noticed that this is actually a PCI-e wireless card from a third-party manufacturer (ASUS*) so our recommendation is to address these concersn to ASUS* support.


We understand some products may use Intel® Technoly inside; however, the proper channel of support is through the one integrating the components into the device, in this case, ASUS*. You may contact ASUS* support team using the following link*: https://www.asus.com/support/


Having said that, we will proceed to close this thread from our side but interactions with community peers may continue. If you need any additional information, please submit a new question as this thread will no longer being monitored.


Thank you for your understanding and best regards,

Andrew G.

Intel Customer Support Technician

*Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied.


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2 Replies
AndrewG_Intel
Moderator
438 Views

Hello Silram

Thank you for posting on the Intel® communities.


After checking this further, based on the link that you provided as a reference (https://www.asus.com/Networking/PCE-AX58BT/), we noticed that this is actually a PCI-e wireless card from a third-party manufacturer (ASUS*) so our recommendation is to address these concersn to ASUS* support.


We understand some products may use Intel® Technoly inside; however, the proper channel of support is through the one integrating the components into the device, in this case, ASUS*. You may contact ASUS* support team using the following link*: https://www.asus.com/support/


Having said that, we will proceed to close this thread from our side but interactions with community peers may continue. If you need any additional information, please submit a new question as this thread will no longer being monitored.


Thank you for your understanding and best regards,

Andrew G.

Intel Customer Support Technician

*Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied.


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Silram
Beginner
435 Views

ah okay thanks, sadly Asus also doesnt feel responsible because they only say to install the newest drivers.

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