Wireless
Issues related to Intel® Wireless Adapters and technologies
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AX200 Wi-Fi Card, "Connected, No Internet" Issue, driver 22.80.1.1

DmitriF
Beginner
495 Views

Latest driver clean install: 22.80.1.1. The Wi-Fi card connects to routers (tested with 2 routers) but shows No Internet. Other computers/cell phones in the household work fine. Worked yesterday, October 29. As of this morning, October 30 displays No Internet.

Desktop Windows 10

(When I tried to post my system setting my message was flagged as SPAM for no reason.)

UPDATE: 

Changing Advanced Properties (802.11n/ac/ax) from 4. 802.11ax to 2. 802.11n makes the card work again. It is able to access Internet but the speed is limited to 300bps

I also have a laptop (Windows 10) with Intel AX201 card with the same latest driver (22.80.1.1). It works fine.

UPDATE 2:

It turned out to be an HDMI cable plugged in to the NVIDIA video card near the Wi-Fi card (see HDMI.jpg). I could not believe it but this was the cause for "Connected, No Internet" issue. Once the HDMI cable was plugged in and the second monitor turned on the Wi-Fi card stops working  in AX mode. Turn the monitor off and unplug the HDMI cable -> the card instantly works in AX mode.

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3 Replies
DeividA_Intel
Moderator
449 Views

Hello DmitriF, 



Thank you for posting on the Intel® communities.   




I do appreciate all the updates performed to your original thread, this information can help anyone that may be facing the same issue as you since you shared a different perspective on this issue.



If you need further assistance, please let me know, Otherwise, I will close this thread.





Best regards, 


Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
409 Views

Hello DmitriF,



As in addition to my previous post, I would like to let you know that the HDMI should not be causing interference with the internet connection. 


I recommend you double-check with motherboard manufacturer since the hardware may need to be reviewed.





Regards,  


Deivid A. 

Intel Customer Support Technician 


ako90
Novice
369 Views

Any news hier?

 

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