Wireless
Issues related to Intel® Wireless Adapters and technologies
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AX210 fails to reconnect to wireless network automatically- EVENT ID 8002

NotoriousKlein
Beginner
300 Views

I have an Intel AX210 installed in my ASUS PN50 mini PC, running windows 11. My wifi router reboots every morning at 3:30 automatically. When the wifi router comes back online and is available, the AX210 will *NOT* connect until I login to the desktop, select the wifi SSID, and click connect. The other devices/wireless PCs on my network don't have issues reconnecting at all.

My wifi network/SSID is a saved "known network" in windows, and "connect automatically" is saved for this SSID ONLY. There are plenty of other "available wireless networks", as I live in NYC/Manhattan....but my SSID is the only one saved/known network.

The error/cause in the event log is listed as: Event ID: 8002 - The driver disconnected while associating.

The only other potential issue I can think of, is that the ethernet connection is also in use. However, the InterfaceMetric Value for the AX210 is lower/the priority on my system.

When I click "connect" to my wifi network/SSID, the AX210 connects and has 0 issues until the router reboots the next day. I'm currently using driver version 22.100.1.1 however, this same issue has occurred on all previous driver versions.

Thank you,

Chris

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3 Replies
JosueO_Intel
Moderator
290 Views

Hello NotoriousKlein,


Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before?
  2. Is this the original wireless adapter of the system?
  3. Did the issue happen on Windows* 10?
  4. Have you tried using a different SSID?
  5. Have you tried using a different router?
  6. Have you reported this issue with Microsoft*?


Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
265 Views

Hello NotoriousKlein,


Were you able to check the previous post?  

Let us know if you still need assistance.  



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
251 Views

Hello NotoriousKlein,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Regards, 


Josue O.  

Intel Customer Support Technician



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