AX210 no bluetooth

[ewan1875]

Hi all,

I installed an AX210 a few months ago and I have just come round to needing the bluetooth functions for the first time. I never knew it had these functions as it never appeared on install. I have installed all necessary drivers however still no bluetooth function appearing on my device. No bluetooth capability is appearing in device manager nor in control panel.

I have run the support tool as suggested on another post and will attach the results to the this post.

Possibly related but I am occassionally getting a pop up saying USB Power Surge.

Thanks

Ewan

[DeancR_Intel]

Hi ewan1875,

Apologies for the delay response.

I suggest doing a clean install of the wireless driver. To help you with this, here's the link for reference:

Clean Installation of Wireless Drivers (intel.com)

As for the power surge, when did the issue started?

Let us know if you have questions.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi ewan1875,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[ewan1875]

Apologies for the delayed response Dean and thank you for getting back to me. Turns out it was a faulty part, I have replaced this and all is now working.

Thanks
Ewan

[DeancR_Intel]

Hi ewan1875,

Thank you for your prompt response. We will be no longer monitoring the thread as shown your issue has been resolved.

If you ever need assistance with your Intel products or devices in the future, please feel free to contact us.

Best regards,

Dean R.

Intel Customer Support Technician