Wireless
Issues related to Intel® Wireless Adapters and technologies
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After update wifi driver wifi not work

Andrewli
Beginner
231 Views

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3 Replies
DeividA_Intel
Moderator
204 Views

Hello Andrewli,




Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-  


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


2. What is the exact error code at the device manager (code 10 or code 43)?


3. Are you able to roll back the driver version?


4. Have you tried with Asus drivers?







Regards,  



Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
192 Views

Hello Andrewli,  


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
167 Views

Hello Andrewli, 



  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  

  


Regards,    


Deivid A.  

Intel Customer Support Technician  



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