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Beginner
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All network drops out Intel nuc kit d54250

Hello

This is my second nuc my first one had the same issue plus a bad kernel.

I didn't buy a network adapter for this one so I'm only using ethernet and usb tethering

My Internet works fine wired and wireless with all of my other devices but my Intel nuc

Does not

It's says I'm connected both on usb and ethernet but it drops out after five minutes

I tried disabling the network turned off modem unplug cable sometimes it works

Sometimes it doesn't and when it does it drops again.

I have all the drivers up to date and the bios also

Any help would be appreciated.

I am desperate

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Employee
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Hello Einar624,

I am really sorry for your trouble but let me help you with this.

The information you have provided is helpful for me to have a picture of what the problems but I would like to get some more details to provide accurate troubleshooting steps.

Please try the following steps:

  1. Update the BIOS of the NUC to latest. Here you can download the latest version:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24103 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24103

  1. Uninstall the current Ethernet driver and install the one provided here:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23791 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23791

  1. Try different Ethernet cables and if possible with a short distance from the router.

Kevin M

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