Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
7315 Discussions

Asus ROG Zephyrus Hibernating intermittently with a warning event ID 6062.

Novapheonix22
Beginner
497 Views

My laptop has been hibernating at rando  and this is an error I see at around that time.

0 Kudos
5 Replies
Steven_Intel
Moderator
473 Views

Hello Novapheonix22,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with your Intel® Wi-Fi 6 AX200, I will be glad to help you.


Please confirm the following information:



Make sure to follow the clean installation instructions: https://www.intel.com/content/www/us/en/support/articles/000022173/wireless.html


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Novapheonix22
Beginner
460 Views

to my knowledge i havent had internet issues. i just noticed after my computer would hibernate this would be an error that would pop up and assumed they were related somehow.

0 Kudos
DeividA_Intel
Moderator
440 Views

Hello Novapheonix22, 



Thanks for the confirmation, to help you further on this matter I would like to confirm the following:


1. Can you provide more details about the issue?

2. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

3. Can you take a picture of the issue?

4. Have you checked this issue with Asus?



Best regards, 

Deivid A.  

Intel Customer Support Technician 


0 Kudos
Steven_Intel
Moderator
407 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Steven_Intel
Moderator
382 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


0 Kudos
Reply