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Ax201- 6062 Lso was triggered

Overclockedaf
Beginner
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I have a Dell G15-5530 and it is equipped with an AX201 wifi chip and i keep getting 6062 errors that say LSO was triggered,my valorant launch time,game connection error and stuff keeps happening can these errors be due to that?
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JeanetteC_Intel
Moderator
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Hello Overclockedaf,

 

Thank you for posting in Intel Communities.

 

I'll check on this internally and I will post an update once it's available.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
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Hello Overclockedaf,

 

Please check the information below for better understanding:

 

What is causing the problem?

The 6xxx events by the Intel Wi-Fi driver are informational (even if Windows may indicate some of these as "Warning" level) and don't need to be worried about. There should be no functional impact caused by these events.

 

How can I fix the problem?

These are not error events and should be ignored.

Event 6062 LSO was triggered: LSO stands for Large Send Offload. This event means there was a large packet that we split into small packages and offload them to the firmware. When this is logged in the event viewer, it just indicates above was carried out.

 

However, I need your help for with the following details below to gain a deeper understanding of the issue:

 

  1. Could you please let us know when did you first noticed this issue? Were there any error messages or warnings prior to this?
  2. What troubleshooting steps have you tried to resolve this message?
  3. If possible, kindly share your system configuration. This will allow us to examine the computer's specifications. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
    • Scan: Check the box Everything.
    • Click Scan.
    • Review: When finished scanning, click Next.
    • Click Save (.txt).
    • Attach the log file as you reply.

 

I will wait for your reply.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
48 Views

Hello Overclockedaf,

 

Were you able to check the previous post? 

Let us know if you have any questions.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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