BE201 random hardware address problem

[chris53]

I'm running into a strange Wi-Fi issue with my laptop. It has the BE201 installed and the newest driver version 23.140.0.

It will only connect to a Wi-Fi network if the "random hardware address" feature is turned ON.

What's really odd is that even if I successfully connect with the random address enabled, and then try to turn that option OFF for that specific Wi-Fi network, it won't reconnect.
It seems insistent on using a random address.

Has anyone else encountered this kind of behavior?
More importantly, does anyone know of a fix or a workaround for this?

[JedG_Intel]

Hello chris53,

Thank you for posting on Intel Community Forum.

To assist you effectively, please share the information below.

1. Were you able to have wireless connection in a normal/expected performance before?

2. What is the full model of your laptop? If possible, kindly share the link to it.

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

4. Is this issue happening at home, office environment or both?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello chris53,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello chris53,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician