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Bad wifi performance while connected with VPN

PhiMac
Beginner
471 Views

When connecting via professional VPN platform we get a very slow download speed, upload stays the same. We did everything possible, when connecting with an external Wifi adapter there is no problem at all, all other devices have no problems with the VPN.

Intel(R) Wi-Fi 6 AX200 160MHz

Is the Wifi defect or can it be something else?

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3 Replies
Andres_Intel
Employee
434 Views

Hello PhiMac,

  

 

Thank you for posting on the Intel communities. I am sorry to hear that you are having connectivity issue with your Intel® Wi-Fi 6 AX200, I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
385 Views

Hello PhiMac,

 


Were you able to check the previous post?

Let us know if you still need assistance.

 


Best regards,


Andres P.

Intel Customer Support Technician


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Andres_Intel
Employee
376 Views

Hello PhiMac,

 


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Best regards,


Andres P.

Intel Customer Support Technician


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