Killer 6E AX1675x not detecting 6ghz network

[VS1]

New Dell XPS with Killer AX1675x.  Card should support 6ghz network.  Dell sent me a manual saying it doesn't.  Latest driver that I have is from 3/9/23.  Should it work?

[Jean_Intel]

Hello VS1,

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

Based on the specifications of the Intel® Killer™ Wi-Fi 6E AX1675 should support the 2.4, 5, and 6 GHz bands. Usage of the 6GHz band relies on Microsoft Windows* (Windows® 11) Operating System support. Please contact Microsoft for additional details.

Also note, the use of the 6GHz band may be prohibited by regulatory bodies in your country or might not be enabled on your platform by the system manufacturer. Intel recommends to check with if your country's regulations allow the usage of the 6 GHz band and also if the OEM has enabled devices to support the 6GHz band in your country.

Best regards,

Jean O. 

Intel Customer Support Technician

[VS1]

Thank you for the response.  Can you confirm the latest driver for the card?  The one I have is from March 2023.  I've seen a later one, but can't seem to update the card.

I'm in the states, so I'm fine with regulatory concerns.

[Jean_Intel]

Hello VS1,

Regarding your question, the latest Intel Driver available for the AX1675 is version 22.230.0.8. However, it is important to mention that there are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. The best thing to do is to use the drivers provided by the system manufacturer.

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello VS1,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.