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LMogh
Beginner
176 Views

Bluetooth disappeared from activity centre and device manager

dell precision 7510 machine with windows 10 64 bit . i tried to install the drivers but get an error :

Capture.PNG

0 Kudos
6 Replies
Alberto_R_Intel
Moderator
100 Views

LMogh, Thank you for posting in the Intel® Communities Support.

 

In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

Just to confirm, what is the model of the Intel® Wireless card?

Is this a new computer?

Was it working fine before?

Did you make any recent hardware/software changes?

The wireless card, that contains the Bluetooth feature, did you purchased it separately or did it came installed on the computer?

When did the issue start?

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Alberto_R_Intel
Moderator
100 Views

Hello LMogh, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

LMogh
Beginner
100 Views

Hi I have tried all of the previous suggestions and still no luck. Anything else you can think of??

Alberto_R_Intel
Moderator
100 Views

LMogh, Thank you very much for letting us know those updates.

 

Please provide the information requested in the previous post for us to be able to further assist you.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Alberto_R_Intel
Moderator
100 Views

Hello LMogh, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Alberto_R_Intel
Moderator
100 Views

Hello LMogh, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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