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Bluetooth mouse lag problem on specific systems with 11th Gen Intel processors

MaryT_Intel
Community Manager
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Some customers using specific platform configurations with 11th Gen Intel processors reported a random Bluetooth mouse lag issue.


This Bluetooth mouse behavior and its symptoms seem to point to known issues related to USB. To resolve this issue, Intel is working with PC manufacturers and Microsoft to help them drive a fix in the BIOS and OS accordingly.


Microsoft has incorporated changes in Windows 10 and Windows 11, which is expected to bring improvements to this issue. We suggest you to update your BIOS, Intel Bluetooth /Wi-Fi driver and also the Windows OS whenever the latest updates are available.

 

Note: To improve this Bluetooth issue, please update the Windows 10 OS to September 30, 2021—KB5005611 or  a newer release.

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