Bugs about "icpslauncher" after updating and uninstalling Intel Connectivity Performance Suite.

[JAHNAN00]

After I updated Intel Connectivity Performance Suite(ICPS) at May 14, I find ICPS startup automatically after my PC boot up. I cant disable the auto startup of ICPS in msconfig, taskmgr or service. So I uninstalled it. But after that, every time my pc boot up, this window appears. It try to open a "icpslauncher" file but failed. I dont know how to stop this window appear. It annoys me a lot. How can I fix this problem? I dont need ICPS actually. It shows like a virus now, cant be uninstalled, cant be banned from autostart, cant find where "icpslauncher" is. I'm gonna be crazy......

[JeanetteC_Intel]

Hello JAHNAN00,

Thank you for posting in the Intel Communities.

To better understand the issue and provide an effective recommendation, please share the following key information:

1. Were you experiencing connectivity issues that led you to update the Intel Connectivity Performance Suite (ICPS), and is that when the problem began?
2. Which version did you download, and from which link?
3. How did you uninstall it?

Additionally, I would greatly appreciate it if you could share your system configuration so we can thoroughly check and offer an accurate solution. You can do this by downloading the Intel® System Support Utility for Windows*. Once downloaded, launch SSU.exe.

• Scan: Check the box for Everything.
• Click Scan.
• Review: When the scan is complete, click Next.
• Click Save. *Please attach the SSU log file in your reply.

I look forward to your response.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JAHNAN00]

Hi JeanetteC,

Thanks for your reply.

I have found solution from Microsoft community at 开机弹窗 获取打开此'icpslauncher'链接的应用 - Microsoft Community which tells me to disable it in Windows task scheduler. So it is solved for me now. But I will still answer the questions to help Intel team to locate the issue and fix bugs.

 Were you experiencing connectivity issues that led you to update the Intel Connectivity Performance Suite (ICPS), and is that when the problem began?

No, I updated icps just because I always update my softwares to latest. I'm not  experiencing connectivity issues. The problems happened after I updated icps to latest.

Which version did you download, and from which link?

40.25.3240 from Intel® Connectivity Performance Suite (ICPS) for Intel® Wireless Products, and Intel® Connectivity Manager (ICM)

How did you uninstall it?

From control panel.

Since I have uninstalled icps from my pc, I guess installing system support utility will not help. I think you can close this post:).

Thank you!

[JeanetteC_Intel]

Hello JAHNAN00,

Thank you for the update. I'll make a note of this and proceed with closing the thread. If you need assistance in the future, please submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician