Cannot run ax200 & ax210 in Windows 11

AFFalcon1991 · ‎03-02-2023

I have a desktop computer built around a Gigabyte x570 Ultra Rev1.0 motherboard with a built-in AX200 WiFi NIC. I purchased an ASUS PCE-AXE58BT NIC to be able to utilize the 6GHz AXE band and tried to install it into a PCI slot and was unable to boot with both NICs installed and active receiving a GSOD with a Stop Code of KMODE_EXCEPTION_NOT_HANDLED from a failed Netwtw10.sys driver file.

After searching for days, I found a YouTube video saying that this is typical behavior when trying to simultaneously use two NICs with the same Intel WiFi chips (apparently, this same GSOD happens with any Intel WiFi chips trying to simultaneously use the Netwtw10.sys file) . I really would like to have both NICs running at the same time on this machine to separately handle VM and Host network traffic independently.

How do I work around this obvious bug?

AFFalcon1991 · ‎03-02-2023

I forgot to mention, both NICs work fine as long as one is inactivated in Device Manager.

DeividA_Intel · ‎03-03-2023

Hello AFFalcon1991,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Wi-Fi 6 AX200.

I will proceed to check the issue internally and post back soon with more details.

Best regards,

Deivid A.

Intel Customer Support Technician

DeividA_Intel · ‎03-07-2023

Hello AFFalcon1991,

Thanks for your patience, In this case, I would like to let you know that due to the same identity and frequency, the motherboard cannot simply execute both Intel Wireless Cards simultaneously without risking system failure. The fact that the operating system loads the same driver for both causes conflicts.

The concept is that the motherboard is still unsure about which bandwidth connection it will accept which results in the unknown BSOD error.

I recommend you check with the motherboard manufacturer for further information on this matter.

Please keep in mind that this thread will no longer be monitored by Intel.

Regards,

Deivid A.

Intel Customer Support Technician