Cant connect to 5g network

[AKell24]

I recently upgraded my internet provider to 5g network.

My Toshiba laptop is not seeing the 5g network only to 2.4hrz.

I have ran a compatibility study image attached

These are the drivers in have

I have tried to uninstall n7260 driver (several times and cleared tem files) and install a dual driver but the N7260 driver wont uninstall.

Any advice on what more i could do?

[AlHill]

You have a single band N 7260, not a dual band N 7260.

Doc

[AKell24]

I know, iv tried to uninstall it and install the dual one. Thats my issue, cant uninstall the original N7260

[AlHill]

Your adapter is single band. A dual band driver will not change that.

Doc

[AKell24]

is there any way to change it

[AlHill]

You would need to ask Toshiba about replacing the wifi card. Or, you could purchase a dual band usb dongle.

Doc

[AKell24]

OK thanks, any idea why the radio types in the image comes back as supporting when is actually doesn't.

[AlHill]

Where does it say any of them are supporting 5ghz?

Just get yourself a dual band usb dongel and be happy.

Doc