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Cant connect to 5g network

AKell24
Beginner
330 Views

I recently upgraded my internet provider to 5g network.

My Toshiba laptop is not seeing the 5g network only to 2.4hrz.

 

I have ran a compatibility study image attached

 

image 2.JPG

These are the drivers in have

Image 1.JPG

I have tried to uninstall n7260 driver (several times and cleared tem files) and install a dual driver but the N7260 driver wont uninstall.

 

Any advice on what more i could do?

0 Kudos
7 Replies
AlHill
Super User
198 Views

You have a single band N 7260, not a dual band N 7260.

 

Doc

AKell24
Beginner
198 Views

I know, iv tried to uninstall it and install the dual one. Thats my issue, cant uninstall the original N7260

AlHill
Super User
198 Views

Your adapter is single band. A dual band driver will not change that.

 

Doc

 

AKell24
Beginner
198 Views

is there any way to change it

AlHill
Super User
198 Views

You would need to ask Toshiba about replacing the wifi card. Or, you could purchase a dual band usb dongle.

 

Doc

AKell24
Beginner
198 Views

OK thanks, any idea why the radio types in the image comes back as supporting when is actually doesn't.

 

AlHill
Super User
198 Views

Where does it say any of them are supporting 5ghz?

 

Just get yourself a dual band usb dongel and be happy.

 

Doc

 

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