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Cant connect to 5g network

AKell24
Beginner
917 Views

I recently upgraded my internet provider to 5g network.

My Toshiba laptop is not seeing the 5g network only to 2.4hrz.

 

I have ran a compatibility study image attached

 

image 2.JPG

These are the drivers in have

Image 1.JPG

I have tried to uninstall n7260 driver (several times and cleared tem files) and install a dual driver but the N7260 driver wont uninstall.

 

Any advice on what more i could do?

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7 Replies
AlHill
Super User
785 Views

You have a single band N 7260, not a dual band N 7260.

 

Doc

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AKell24
Beginner
785 Views

I know, iv tried to uninstall it and install the dual one. Thats my issue, cant uninstall the original N7260

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AlHill
Super User
785 Views

Your adapter is single band. A dual band driver will not change that.

 

Doc

 

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AKell24
Beginner
785 Views

is there any way to change it

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AlHill
Super User
785 Views

You would need to ask Toshiba about replacing the wifi card. Or, you could purchase a dual band usb dongle.

 

Doc

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AKell24
Beginner
785 Views

OK thanks, any idea why the radio types in the image comes back as supporting when is actually doesn't.

 

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AlHill
Super User
785 Views

Where does it say any of them are supporting 5ghz?

 

Just get yourself a dual band usb dongel and be happy.

 

Doc

 

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