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Beginner
1,469 Views

Failed wifi driver install and now failed wifi driver removal...

I tried to update the Intel wifi driver (Ultimate N6300 AGN) using Windows Update and it worked, but then I tried to update to the latest Intel driver. The driver installation failed with this error:

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'Intel PROSet Wireless.msi in the box below."

And then there is a path to the missing msi: C:\Windows\Installer\_{ECE5B218-A086-4E18-A362-D11181681457}\

 

Image attached.

After the failure I tried uninstall the drivers and I get the same error with the missing msi. I download the driver manually and extracted it to find the msi istaller, and when I point the install or uninstall to it it still fails.

So now I have no functioning Intel wifi drivers and no way to uninstall the failed one... any ideas?

Thanks,

Michael

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6 Replies
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Honored Contributor II
37 Views

Hello N.I.

The driver MSI files can be found in the package Intel® PROSet/Wireless Software and drivers for IT administrators:

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034038.htm http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034038.htm

The standard installation method is using the .EXE files, but you can find the .MSI files in the bigger package.

Since this was caused by a Windows Update, you might be able to undo the change by restoring the system to a previous restore point.

Please keep in mind that Windows Update uses generic (in box) drivers, and the best source to obtain drivers for your wireless adapter is the http://www.intel.com/support/oems.htm PC manufacturer.

For additional assistance, let us know the following:

Computer make and model.

Wireless adapter driver previously installed and the last driver version you used when the issue started.

Highlighted
Honored Contributor II
37 Views

Hello N.I.

The driver MSI files can be found in the package Intel® PROSet/Wireless Software and drivers for IT administrators:

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034038.htm http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034038.htm

The standard installation method is using the .EXE files, but you can find the .MSI files in the bigger package.

Since this was caused by a Windows Update, you might be able to undo the change by restoring the system to a previous restore point.

Please keep in mind that Windows Update uses generic (in box) drivers, and the best source to obtain drivers for your wireless adapter is the http://www.intel.com/support/oems.htm PC manufacturer.

For additional assistance, let us know the following:

Computer make and model.

Wireless adapter driver previously installed and the last driver version you used when the issue started.

Highlighted
Beginner
37 Views

Hi Jonathan, I tried putting just the msi file in there and it didn't work - I need someone's copy of the entire folder in that hidden Install Windows directory {ECE5B218-A086-4E18-A362-D11181681457}

See this:

http://www.advanceduninstaller.com/Logiciel-Intel-PROSet-Wireless-WiFi-0a184fd89e9e4b3734ed3293f46af... Logiciel Intel® PROSet/Wireless WiFi version 15.03.1000.1637 by Intel Corporation - How to uninstall it

My laptop:

DELL M6700 Precision Mobile Workstation

Windows 7 Pro 64

Intel Ultimate N-6300 AGN wifi adapter

Current driver version 15.15.0.1

0 Kudos
Highlighted
Beginner
37 Views

Hi Jonathan, I tried putting just the msi file in there and it didn't work - I need someone's copy of the entire folder in that hidden Install Windows directory {ECE5B218-A086-4E18-A362-D11181681457}

See this:

http://www.advanceduninstaller.com/Logiciel-Intel-PROSet-Wireless-WiFi-0a184fd89e9e4b3734ed3293f46af... Logiciel Intel® PROSet/Wireless WiFi version 15.03.1000.1637 by Intel Corporation - How to uninstall it

My laptop:

DELL M6700 Precision Mobile Workstation

Windows 7 Pro 64

Intel Ultimate N-6300 AGN wifi adapter

Current driver version 15.15.0.1

0 Kudos
Highlighted
Beginner
37 Views

Hi Jonathan, I tried putting just the msi file in there and it didn't work - I need someone's copy of the entire folder in that hidden Install Windows directory {ECE5B218-A086-4E18-A362-D11181681457}

See this:

http://www.advanceduninstaller.com/Logiciel-Intel-PROSet-Wireless-WiFi-0a184fd89e9e4b3734ed3293f46af... Logiciel Intel® PROSet/Wireless WiFi version 15.03.1000.1637 by Intel Corporation - How to uninstall it

My laptop:

DELL M6700 Precision Mobile Workstation

Windows 7 Pro 64

Intel Ultimate N-6300 AGN wifi adapter

Current driver version 15.15.0.1

0 Kudos
Highlighted
Beginner
37 Views

Hi Jonathan, I tried putting just the msi file in there and it didn't work - I need someone's copy of the entire folder in that hidden Install Windows directory {ECE5B218-A086-4E18-A362-D11181681457}

See this:

http://www.advanceduninstaller.com/Logiciel-Intel-PROSet-Wireless-WiFi-0a184fd89e9e4b3734ed3293f46af... Logiciel Intel® PROSet/Wireless WiFi version 15.03.1000.1637 by Intel Corporation - How to uninstall it

My laptop:

DELL M6700 Precision Mobile Workstation

Windows 7 Pro 64

Intel Ultimate N-6300 AGN wifi adapter

Current driver version 15.15.0.1

0 Kudos