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CCraw3
Beginner
1,231 Views

Help, accidentally uninstalled Wireless N 7260 device

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Occasionally my wireless adapter will lose connectivity. I usually just just go to device manager, disable it then, enable it and that corrects the problem. This time, I accidentally hit Uninstall. Now may events log shows the device was deleted. I did a hardware search and now I can see the device again in device manager but I still get Code 10 This device cannot start. Any ideas? I am using Windows 8.1

Thanks!

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1 Solution
jbenavides
Honored Contributor II
111 Views

Hello Chris1204,

In this case, you might do a clean install of the driver following these steps:

1. As first option, contact the http://www.intel.com/support/oems.htm Computer Manufacturer Support and obtain the most recent drivers for your wireless adapter.

Optionally, you can use the https://downloadcenter.intel.com/download/25138/Intel-PROSet-Wireless-Software-for-Windows-8-1- Intel® PROSet/Wireless Software and Drivers for Windows* 8.1, version 18.11.0. Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_18.11.0_e132.exe and Wireless_18.11.0_e164.exe

2. Go to Control Panel - Programs and Features and Uninstall "Intel® PROSet/Wireless Software", if it is installed. When prompted, choose the option to "Discard settings".

3. In Control Panel, Device Manager, Network Adapters, right click on the Intel® Wireless-N 7260 and Uninstall it. Make sure you mark the option to "Delete the driver software for this device".

4. Reboot the PC or scan for hardware changes, check device manager again and if an older driver is detected and installed, repeat the actions to uninstall and delete it as well. Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device.

5. Install the Intel® Wireless driver. During the first steps of PROSet/Wireless installation, you can customize the installation and install all the 3 driver components.

View solution in original post

3 Replies
jbenavides
Honored Contributor II
112 Views

Hello Chris1204,

In this case, you might do a clean install of the driver following these steps:

1. As first option, contact the http://www.intel.com/support/oems.htm Computer Manufacturer Support and obtain the most recent drivers for your wireless adapter.

Optionally, you can use the https://downloadcenter.intel.com/download/25138/Intel-PROSet-Wireless-Software-for-Windows-8-1- Intel® PROSet/Wireless Software and Drivers for Windows* 8.1, version 18.11.0. Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_18.11.0_e132.exe and Wireless_18.11.0_e164.exe

2. Go to Control Panel - Programs and Features and Uninstall "Intel® PROSet/Wireless Software", if it is installed. When prompted, choose the option to "Discard settings".

3. In Control Panel, Device Manager, Network Adapters, right click on the Intel® Wireless-N 7260 and Uninstall it. Make sure you mark the option to "Delete the driver software for this device".

4. Reboot the PC or scan for hardware changes, check device manager again and if an older driver is detected and installed, repeat the actions to uninstall and delete it as well. Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device.

5. Install the Intel® Wireless driver. During the first steps of PROSet/Wireless installation, you can customize the installation and install all the 3 driver components.

View solution in original post

CCraw3
Beginner
111 Views

Thanks Jonathan, that took care of it!

jbenavides
Honored Contributor II
111 Views

I am glad to know that the issue was solved with the initial recommendations and that your wireless adapter is working normally.

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