Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
8544 討論

Hi, my computer keeps disconnecting from wifi, and I don't know why. How can I solve this problem please ?

ADeAl1
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AlHill
超級使用者
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Do you have a wireless mouse or keyboard?

 

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

ADeAl1
初學者
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Hi, I have a keyboard.

AlHill
超級使用者
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It is possible your Wireless keyboard is interferring with your WiFi. Both operate at 2.4Ghz.

 

Remove the wireless keyboard and dongle. Use a wired keyboard to test.

 

Doc

 

AlHill
超級使用者
1,353 檢視

Turn off your bluetooth and test.

 

Doc

 

ADeAl1
初學者
1,353 檢視

It improved a little bit. Thank you.

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