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How to bypass the recon jet activation screen?

JaquesDw
Beginner
490 Views

Hello,

I recently bought a recon jet and can't activate it because the engage platform is offline, does anyone know how to bypass this screen so I can just use my recon jet. I know I can't get notifications as the recon engage app has stopped working but would just like to get into the goggles menus and use it.

Sincerely,

Jacques

0 Kudos
3 Replies
DeividA_Intel
Moderator
455 Views

Hello JaquesDw,  

  


Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Recon™ Jet Pro Smart Glasses.


In this case, I would like to inform you that Intel has stopped providing support for the Recon Engage and their products such as the Recon Snow2™ Heads-Up Display Device, Recon Jet™ Smart Eyewear, and Recon Jet Pro Smart Eyewear, and Recon Jet Pro+ Smart Eyewear. 



Please, check with the place of purchase for support and warranty.



Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  



Alexis_n
Novice
416 Views

Hi Jacques, 

 

Do you find any solution?

 

Alexis

fcountryman
Novice
323 Views

Good day. Any news here?

 

Kind regards

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