03-04-2019 04:10 PM
I keep running into an issue where when I attempt to install it, I keep getting 'access denied' popup messages. It doesn't matter what level of admin ID I put in, it won't install. HELP?
03-05-2019 05:36 PM
Hello showa5, Thank you for posting on the Intel ® communities. I have moved your thread to the appropriate category. Now, I will need more information of your system in order to best assist you. Please provide me with an System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Also, please provide me with screenshot/picture of the error that pops up during the installation process. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
03-20-2019 07:21 PM
Hello showa5, I am following up with your case and see that we have not heard back from you. If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation